Shipping and Returns

When it comes to shipping and returns, Bubble Basics is committed to providing a seamless experience for our customers. We understand that receiving your order in a timely manner and having the option to return or exchange products is important to you. That's why we have implemented a comprehensive shipping and returns policy that ensures your satisfaction.

Shipping

At Bubble Basics, we offer fast and reliable shipping options to ensure that your order arrives promptly. We partner with trusted shipping carriers to deliver your products safely to your doorstep. Our shipping rates are calculated based on the weight and destination of your order, providing you with transparent and fair pricing.

Once your order is placed, our team works diligently to process and ship it as quickly as possible. We strive to have your package dispatched within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped, allowing you to monitor its progress.

Please note that shipping times may vary depending on your location. Generally, domestic orders within the United States are delivered within 3-7 business days, while international orders may take longer due to customs clearance procedures.

Returns

While we take pride in the quality of our products, we understand that sometimes a return or exchange may be necessary. If you are not completely satisfied with your purchase, we offer a hassle-free return policy.

If you wish to return or exchange an item, please contact our customer service team within 14 days of receiving your order. We will provide you with detailed instructions on how to proceed. Please note that the item must be unused, in its original packaging, and in the same condition as when you received it.

Once we receive the returned item, our team will inspect it to ensure that it meets our return policy criteria. If approved, we will process your refund or exchange within 3-5 business days. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.

If you receive a damaged or defective item, please contact us immediately. We will gladly replace it at no additional cost to you.

For further information or assistance with shipping and returns, please don't hesitate to reach out to our friendly customer service team. We are here to help and ensure that your shopping experience with Bubble Basics is nothing short of exceptional.